Refund Policy

We allow customers to request refunds for products or services under reasonable conditions.

For refunds that are processed, the funds will be returned to your original method of payment. It may take up to 96 business hours (from when the refund has been processed) for you to receive your funds.

A Refund Can Be Provided in the Following Cases:

Refunds are typically granted when one or more of the situations below apply:

1. 
   Order cancellation and payment issues
   
   
2. Since virtual goods are delivered digitally, there are no shipping costs associated with refunds; however, your bank may apply foreign exchange fees.

How to Request a Refund

To request a refund, please contact our Support team by submitting a Get Help form or by creating a ticket in our Discord Server.